- Posted by Digital Experts
- On November 17, 2019
- 0 Comments
After months of developing our processes to serve our clients better, we at Globital are proud to announce our certification as an ISO 9001 company.
From the very beginning, we set out to become a leader in providing word-class white-label digital marketing service and support to agencies from all over the world. While the work speaks for itself, it became increasingly important for us to seal the deal by meeting international standards. ISO 9001 certification is the hallmark of global excellence, so we undertook the challenge to meet the requirements as a business.
Not only is this move a show of resilience, but it serves as a marker of our passion and devotion to putting our best foot forward as we support our clients. The registration process was gruelling, but it placed a spotlight on all the places in which we excel, as well as the ones that needed an extra push. Now we’re working with a well-oiled machine that’s equipped to provide unequalled products and services to our clients.
What It Means For Our Clients
It’s simple. When we win, you win. The better our process, the higher the quality of work we produce, and the more satisfied agency clients are. Obtaining the ISO 9001 certification creates a ripple effect of customer satisfaction (and smiles to the bank). You stand to gain:
- Content and services that abide by international guidelines and expectations.
- Partnership with a company that’s a leader in providing top tier support for digital marketing agencies.
- Consistency when it comes to the quality of products, level of service, and calibre of results.
According to Globital’s Managing Director, Damian Papworth”
“Achieving ISO 9001 accreditation is one of the most important and critical pieces of the puzzle that Globital is building to improve the digital marketing industry, worldwide”
“I am extremely proud of the work that my team has put in to achieve this fantastic accolade, which proves their commitment to our company’s core culture and also their obsession with only delivering quality products and services to our agencies.”
Our Journey To ISO 9001 Certification
Registering for an ISO 9001 certification is serious business. It meant that we opened ourselves up to a months-long comprehensive audit of the business at different levels. It included analyses of Globital’s management systems, clients’ experiences of them, and documentation. While it was nerve-wracking, it came as no surprise that we ticked all the boxes. Our teams in Pakistan, Australia, and South Africa worked hard to achieve this.
Now that we have registered as an ISO 9001-certified company, we can move forward on the quest to become an even better service provider. We promise to take our clients along every step of the way.